Frequently Asked Questions
Can we invite additional guests over overnight?
Yes of course, just contact us via email or mobile, the cost is £20 per guest per night.
Do you provide linens and towels, or should we bring our own?
Yes we provide 1 bath sheet and 1 hand towel per guest.
Does the property have Wi-Fi, and if so, what’s the speed?
Yes we have wifi, the speed is 50mbps.
Is there a workspace with a desk suitable for remote work?
Some of our properties have a desk and monitor.
Is parking available on the property, and is there an additional cost?
We have parking at some of our properties.
There is no additional cost.
Is there a policy for lost keys?
Yes a replacement key costs £10 for most properties. For Vinegar House the cost is £60
How are the noise levels in the neighbourhood, especially at night?
Even though our apartments are city centre, most are fitted with new double glazed windows ensuring noise levels are very low.
Is there a minimum or maximum stay requirement?
The minimum stay is 2 nights, however there maybe exceptions for last minute bookings. There is no maximum stay.
Is the kitchen fully equipped for cooking meals?
Yes all our apartments are fully equipped for home cooking, extras include, salt, pepper, cooking oil.
Are there any amenities for children, such as a travel cot or high chair?
Our apartments are suitable for children, however we can provide a travel cot and high chair subject to availability. However if you have any questions in relation to the apartment suitability for children, please contact us.